The Vatican museums have more then 20,000 visitors per day, most of them are concentrated in the first hours of the morning .We can image the uneasiness for a tourist, who has booked a tour and must search the crowded area for the agency representative or search for the meeting point in a square, on a corner, tree, staircases, bar holding a label with their names.

We see everyday people wander, looking for the meeting point of one of these ghost agencies.

It seems to be one of Dante’s circle because you have a prepaid tour where is written in bold: no refund for delay.

Problems:

If it’s cold and raining where should I wait?

If I can’t find the meeting point, who could I call?

If I’m late, how could I apprise?

WE ARE THE ONLY AGENCY

IN FRONT OF THE VATICAN MUSEUMS

Our customers just have to go into our office which is easily found on street level and wait for the time to get in. Our staff will take care of you and make sure you have a comfortable visit to the Vatican Museums.

We take care of the tourist before the booking and after:

* You can call and move the booking, or warn that you are late
* Warn the you might add some people to the tour
* Leave you luggage in our office for the tour
* Have a restroom before the visit

Our policy it’s having more then one tour in the day, private or collective.

The most important thing is that we are available 24h a day by an office phone number not a personal mobile phone.